Last updated 9/21/2025
This Privacy Policy explains how we collect, use, and share information when you use our platform for sharing and purchasing 3D models.
By using the platform, you agree to the practices described here. If you do not agree, please discontinue use.
When you register or use the Website you will be asked to "opt in" to our Privacy Policy, General Terms and Conditions, i.e. to confirm that you have read those documents and understand and acknowledge to our use of any personal data that we may collect from you as a user of the Website as set out in this Privacy Policy. Our services are not intended for persons under 18 years of age - no one under age 18 may register as a Member of our services by creating an account and providing any information to or on the Website as specified in our General Terms and Conditions. By registering an account, you confirm you are at least 18 years old.
As you visit or interact with our Website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, session logs and other similar technologies. We use cookies to improve our Website, make your browsing experience and our business decisions better. The data we may collect is:
The purpose of processing - to improve our Website and users experience.
Legal basis for processing - the legitimate interest (IT security, marketing) and your consent for processing data for particular purpose (e.g. the use of cookies).
The period of data storage - Please see our Cookie Policy for further details.
You can use our services by visiting our Website and exploring the opportunities (downloading free models or buying without registration). For such reason we are collecting and processing personal data as if you are a regular visitor to our Website and data you provide for us:
The purpose of processing - provision of services, including the fulfillment of orders and transactions (purchase) and delivery of goods online (3D Models)
Legal basis for processing - the performance of the contract between us and the Guest Buyer or necessity to take steps at your request before entering into a contract.
The period of data storage - 10 years after the purchase.
When you register to use our services by creating an account on our Website or connecting your social media account to the Website, we will collect personal data as necessary to register such account:
We may notify you by email about the activities in your account, e.g. when you get a new personal message; when your model is sold, when the purchaser rates your model or provides other feedback; inform you about received price offers; providing you tips & tricks to help you improve your experience.
Additionally, if you want to purchase 3D Models in addition we would collect and process your personal data related to your order (3D Models, prices, quantities) and the following payment details:
Credit/debit card number or PayPal address. Please note that we do not store financial data. This data is processed and stored by our payment processors according to their terms, conditions and policies.
The purpose of processing - registration of a Member account, provision of services, including the fulfillment of orders and transactions (purchase) and delivery of goods online (3D Models).
Legal basis for processing - the performance of the contract between us and you as a Registered User or necessity to take steps at your request before entering into a contract.
The period of data storage - 2 years after last login (if no purchases are made), 10 years after the purchase.
If you are a registered Member who creates 3D Models and uses the Website as a platform for selling your 3D Models you are considered a Designer. We will collect and process personal data as necessary to register your account:
The purpose of processing - registration of a Member account
Legal basis for processing - the performance of the contract between us and you as a Designer or necessity to take steps at your request before entering into a contract, legal obligation.
The period of data storage - 2 years after last login (if no purchases or sales are made), 10 years after the purchase or sale.
Additionally, in order to be eligible for payments for your 3D Models sold on our Website we would collect and process your personal data that you are obliged to provide when signing the Payment Agreement Form:
The purpose of processing - execution of financial transactions (transfer of payments for services sold 3D Models).
Legal basis for processing - the performance of the contract between us and you the Designer or necessity to take steps at your request before entering into a contract, legal obligation.
The period of data storage - 10 years after the purchase or payment.
We offer our services to Business Customers and therefore we are processing personal data of the representative of Business Customer as necessary to register an account and for provision of our services:
The purpose of processing - provision of services, including the fulfillment of orders and transactions (purchase) and delivery of goods online (3D Models)
Legal basis for processing - the performance of the contract between the parties or necessity to take steps before entering into a contract.
The period of data storage - 2 years after last login.
The Company is constantly growing and having open positions in the Company. In connection with a job application or inquiry, whether advertised on a Company's website or social media accounts, we process and store personal data of job applicant and potential candidates for employment. During the recruitment process we may process the data that you provide us with your resume or application.
The purpose of processing - identifying and evaluating candidates for potential employment and contacting candidates
Legal basis for processing - the legitimate interest (to select committed and experienced individuals most suitable for a particular position).
The period of data storage - if you are not selected, we will retain the selection data until the position is closed, but not longer than 1 year, and if you are selected and employment contract is concluded, we will retain the selection data in the manner and for the period applicable to the processing of our staff data that will be presented to you at the time of conclusion of the contract.
If you were not selected and offered employment, we may want to remain in contact with you if we think we could consider you for future employment opportunities. If you would not object to including you in one of our recruiting programs or potential employees data base to keep your data (resume) and contact you in the future, we retain a minimal amount of your personal data.
The purpose of processing - contacting potential candidate and offering him/her to participate in the recruitment process for the particular job opening.
Legal basis for processing - the legitimate interest (to select committed and experienced individuals most suitable for a particular position).
The period of data storage - 1 year after the date of receipt of the data.
We engage try to improve our Website and user experience. We need to know what information on the Website is most interesting for visitors and Members, from which countries they come to our Website, how often they return, which browsers they use, on which devices the Website is browsed, what is their IP address. We may collect that data by using third party tools such as cookies and other technologies (e.g. Google Analytics or similar ones), which allows to record and analyze statistical data about use of the Website.
Any Website's visitor or Member can subscribe for Company's newsletter and receive our news, promotions, sales proposals, etc. by providing his/her email. We may including so called tracking pixels in our emails - small code, which sends requests to our servers, - to let us know if you opened or read the message. For this we will process your data:
The purpose of processing - sending the newsletter.
Legal basis for processing - your consent.
The period of data storage - 5 years after receiving consent or until you withdraw your consent.
You may withdraw your consent at any time by simply clicking 'unsubscribe' link at any email or by sending your withdrawal notice to us by email at system@viztemple.com
If you are a Member (Registered User or Designer) we may send you notifications about our proposals, product and feature announcements, community news, special offers, information about sales, invite you to surveys, or promotional games or events.
Our messages may contain so called tracking pixels - small code, which sends requests to our servers, - to let us know if you opened or read the message
For this we will process your data:
The purpose of processing - sending marketing communication to increase sales, develop, and improve our business.
Legal basis for processing - the legitimate interest of our Company to increase sales, develop, and improve our business. We may have also asked for your consent to send you marketing communication, in which case the legal basis is your consent. You have a right to object to us sending such communication at the time you register for an account. If you chose not to object, or have consented to receiving marketing communication, you may unsubscribe from such communication at any time later.
The period of data storage - 2 years after last login.
You may object to processing of your data for this particular reason or withdraw your consent at any time by simply clicking 'unsubscribe' link at any email or by sending your withdrawal notice to us by email:system@viztemple.com. Also, you may change notification settings by logging to your account and making changes in the settings.
We may use the data of your activities as well as transactions to provide you with the most relevant information and offers. On your registration we assign each Member to an individual profile depending on your interests (e.g., if you are looking to purchase models, to sell them or both). Depending on the profile that you are assigned to, the Company will amend the experience you receive while visiting our Website which might include slight alterations of the Website as well as most interesting pieces of the Website will reach you first or you might access additional functionalities. You may freely choose your main interests in your profile settings to guarantee the best experience.
The purpose of processing - improving Members experience and providing services adjusted to each Member interests, providing most relevant marketing offers.
Legal basis for processing - the legitimate interest of our Company to improve user experience and increase the sales.
The period of data storage - 2 years after last login (if no purchases or sales are made), 10 years after the last purchase or sale.
You may object to processing of your data for this particular reason (profiling) by informing us by emailsystem@viztemple.com, however please note that profiling is linked to the website functionality and you might not be able to use some of our services if profiling is disabled.
If you are a Designer - we may use your activity data (models sold, uploaded, ratings, likes, comments, etc.) to add the reputation points and assign the profile level, which is related to a Earning rate and allows users to increase their earnings.
The purpose of processing - execution of financial transactions, execution of contract.
Legal basis for processing - the performance of the contract between us and you as the Designer.
The period of data storage - 2 years after last login (if no fee payments are made), 10 years after the last fee payment.
The Website may contain links to other sites, i.e. links leading to websites of our partners or to social media websites. This Policy is applicable only with respect to the Website, but not any other sites, therefore we strongly recommend to review the privacy policies of any websites that you may reach by following hyperlinks presented in this Website. We have no control and no responsibility with regard to any content presented in sites other than the Website.
We put our best efforts to keep your data safe and always require the high level of security and confidentiality from our employees and partners.
We may share your personal data with our trusted services providers. We use third party service providers to undertake processing operations on our behalf, and this may require us to share your personal data with them when they provide services to us, to you on behalf of us and under our instructions.
Transaction information data may be accessible to our partners, who provide us with tools for payments.
If you are acting as a Designer who is using the platform to sell your 3D Models, for purposes of compliance with taxation obligations, we will share your user name and country of residence (determined from the concluded payment agreement or location based on IP address if payment agreement is not completed) with the buyer purchasing your 3D Models.
We will only provide service providers with the minimum amount of personal data they need to fulfill the services we request, and we stipulate that they protect this information and do not use it for any other purpose. We take these relationships seriously and oblige all of our data processors to sign contracts with us that clearly set out their commitment to respecting your rights as individuals, and their commitments to assisting us to help you exercise your rights as a data subject.
We may also provide your data (or allow access to your data) for our IT support service providers on case by case basis in case of specific incident resolution, e.g. customer service issue, security incident investigation, for accounting service providers, etc.
We may also disclose your data if required to do so by law or if we believe that such action is necessary to protect and defend the rights, property or personal safety of the Company, the Website or its visitors.
Some of our service providers and partners are established outside the European Economic Area (EEA) thus in certain situations we may transfer your personal data outside the EEA.
Whenever we transfer your data to the third countries outside the EEA, we ensure that that an adequate degree of protection is afforded to your data by ensuring at least one of the following safeguards is implemented:
Service providers we engage outside the EEA are companies providing cloud storage, customer support, data analysis and reporting tools, these companies might be based in the United States of America.
For non-EEA countries customers and registered users: by using 3D marketplace or any other service provided by Company (Viztemple) you explicitly agree that your personal data will be stored and processed under GDPR and SCC (Standard Contractual Clauses in cases where personal data is transferred outside EEA) as legal basis.
As a data subject you have a number of rights in relation to your personal data. You can exercise the rights that are mentioned further by contacting us at system@viztemple.com.
We may change this Privacy Policy from time to time based on changes to applicable laws and regulations or other requirements applicable to us, changes in technology, or changes to our business. Any changes we make to the Privacy Policy in the future will be posted on our Website at https://www.viztemple.com/privacy-policy. We may also notify you directly via email about the changes and the effective date of the updated Privacy Policy if changes affect how we process personal data. If you continue to use our services after the effective date it will mean that you have accepted the changes.